Child Safety Standards

These standards apply to the FarmLink app (Android and iOS), FarmSimGame.com and our other websites (fsg.gg, modbarn.gg and farmlink.gg), and the Farm Sim Game Discord bot (the "Service"). The Service is run by Farm Sim Game, a service of Sargent Interactive LLC. We have zero tolerance for child sexual abuse and exploitation (CSAE).

1. What Is Never Allowed

• Child sexual abuse material (CSAM): any image, video, text, drawing, or computer- or AI-generated content that shows or describes a minor (anyone under 18) in a sexual way.
• Grooming: building trust with a minor to sexually abuse or exploit them, including asking a minor for sexual images, sexual chat, or to meet in person.
• Sextortion: threatening to share sexual images of a minor, or demanding images, money or anything else from a minor.
• Sexualizing minors in any other way, including sexual comments about a minor, and offering, requesting, linking to or trading CSAM.
• Child trafficking or advertising a minor for sexual purposes.

This applies everywhere on the Service: chats and direct messages, player profiles, community and modding team pages, reviews, uploads and screenshots, and Discord channels linked to a website chat.

2. Who Can Use the Service

• You must be at least 13, and at least the minimum age the account you sign in with (Discord, Google or Facebook) requires in your country. Players under 18 need a parent or guardian's permission (Terms of Service, section 1).
• If we learn a user is under 13, we close their access and delete their personal information (Privacy Policy, section 8).

3. How We Keep Players Safe

• Message requests: a direct message from someone who isn't your friend waits as a request until you accept it.
• Block and report everywhere: you can block anyone, which hides them from you, and report any message, player or profile.
• Moderation: FSG staff review reports, and community staff can delete messages, time out and ban members in their chats. Community chats have a word filter.
• Screenshots: images sent in chat are re-encoded and their location and camera data is removed.
• No location: the FarmLink app doesn't ask for or collect your location.

4. How to Report

• In the FarmLink app: press and hold a message and choose Report, or report a player from their profile, then choose the reason Child safety.
• On the website: use Report on a chat message, player or profile page and choose Child safety.
• By email: [email protected], our child safety contact. Include a link to the content or the player's name, and what you saw. Please don't attach or forward the material itself.
• Directly to the authorities: anyone can report child sexual exploitation to the National Center for Missing & Exploited Children (NCMEC) CyberTipline at report.cybertip.org or 1-800-843-5678. Outside the US, you can also contact your local police or a hotline listed by INHOPE.

We never tell the reported person who reported them.

5. What We Do With a Report

• Child safety reports go to the top of our staff review queue.
• Content that breaks these standards is taken down. Where the law requires it, we keep a secure copy for the authorities instead of deleting it, and we don't share it with anyone else.
• We report apparent child sexual abuse material to NCMEC's CyberTipline, as US law (18 U.S.C. 2258A) requires, and we cooperate with law enforcement.
• Accounts that share CSAM, groom or exploit a minor are banned permanently from our websites and the FarmLink app.

6. Contact

Our child safety contact can answer questions about these standards and how we prevent and handle CSAM: [email protected].

Sargent Interactive LLC, PO Box 65, Toney, AL 35773, USA